{"id":126,"date":"2025-09-01T16:34:09","date_gmt":"2025-09-01T16:34:09","guid":{"rendered":"http:\/\/branapw.cluster100.hosting.ovh.net\/?page_id=126"},"modified":"2025-11-07T17:40:00","modified_gmt":"2025-11-07T17:40:00","slug":"conditions-generales-de-vente-cgv","status":"publish","type":"page","link":"http:\/\/www.sebastien-espinosa.fr\/index.php\/conditions-generales-de-vente-cgv\/","title":{"rendered":"CONDITIONS G\u00c9N\u00c9RALES DE VENTE (CGV)"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"126\" class=\"elementor elementor-126\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-332da5ae e-flex e-con-boxed e-con e-parent\" data-id=\"332da5ae\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2b4b6f30 elementor-widget elementor-widget-text-editor\" data-id=\"2b4b6f30\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><\/p>\n<p>CONDITIONS G\u00c9N\u00c9RALES DE VENTE (CGV) (Mise \u00e0 jour du 07\/11\/2025)<\/p>\n<p>ARTICLE 1 \u2014 IDENTIFICATION DE L\u2019ENTREPRISE<br \/>RTM CONSULTING FZCO<br \/>Dubai Digital Park \u2013 IFZA, Dubai Silicon Oasis<br \/>P.O. Box 342001 \u2013 Dubai, United Arab Emirates<br \/>Reg. No. : 44764<br \/>contact@sebastien-espinosa.com<br \/>https:\/\/www.sebastien-espinosa.fr<br \/>Entreprise enregistr\u00e9e en Free Zone \u2013 0% VAT jurisdiction.<br \/>Aucune TVA applicable conform\u00e9ment \u00e0 la r\u00e9glementation en vigueur aux \u00c9mirats Arabes Unis.<\/p>\n<p>ARTICLE 2 \u2014 OBJET ET CHAMP D\u2019APPLICATION<br \/>Les pr\u00e9sentes Conditions G\u00e9n\u00e9rales de Vente (CGV) r\u00e9gissent les relations contractuelles entre RTM<br \/>CONSULTING FZCO et tout client particulier ou professionnel proc\u00e9dant \u00e0 l\u2019achat d\u2019une prestation de<br \/>service de cr\u00e9ation de contenu vid\u00e9o.<br \/>Toute commande pass\u00e9e via Whop implique l\u2019adh\u00e9sion pleine et enti\u00e8re du client aux pr\u00e9sentes CGV,<br \/>sans exception ni r\u00e9serve.<\/p>\n<p>ARTICLE 3 \u2014 D\u00c9FINITIONS<br \/>Client : toute personne physique ou morale commandant un service aupr\u00e8s de RTM<br \/>CONSULTING FZCO.<br \/>Prestations : services de tournage, montage et accompagnement \u00e0 la cr\u00e9ation de contenu<br \/>digital pour le personal branding.<br \/>Plateforme : site web Whop permettant la commande, le paiement et la d\u00e9livrance des<br \/>prestations.<\/p>\n<p>ARTICLE 4 \u2014 ACCEPTATION DES CGV<br \/>En validant sa commande sur la plateforme Whop, le client reconna\u00eet avoir pris connaissance des<br \/>pr\u00e9sentes CGV et les accepter sans r\u00e9serve.<br \/>RTM CONSULTING FZCO se r\u00e9serve le droit de les modifier \u00e0 tout moment, les conditions applicables<br \/>\u00e9tant celles en vigueur au moment du paiement.<\/p>\n<p>ARTICLE 5 \u2014 NATURE DES SERVICES PROPOS\u00c9S<br \/>RTM CONSULTING FZCO propose des prestations de services audiovisuels, comprenant notamment :<br \/>&#8211; la planification et le tournage de vid\u00e9os destin\u00e9es au personal branding,<br \/>&#8211; le montage et la post-production de contenus vid\u00e9o,<br \/>&#8211; l\u2019optimisation et la mise en ligne sur les r\u00e9seaux sociaux,<br \/>&#8211; des conseils strat\u00e9giques pour renforcer la visibilit\u00e9 du client.<br \/>Aucune prestation ne constitue un service de formation, de coaching ou d\u2019enseignement.<\/p>\n<p>ARTICLE 6 \u2014 PROCESSUS DE COMMANDE<br \/>Les commandes s\u2019effectuent via la plateforme Whop.<br \/>Le client s\u00e9lectionne le service souhait\u00e9, en prend connaissance du descriptif, puis proc\u00e8de au paiement<br \/>s\u00e9curis\u00e9.<br \/>Une fois la commande valid\u00e9e, un e-mail de confirmation est adress\u00e9 au client, pr\u00e9cisant les modalit\u00e9s<br \/>et d\u00e9lais de r\u00e9alisation.<\/p>\n<p>ARTICLE 7 \u2014 TARIFS ET PAIEMENT<br \/>Les prix sont indiqu\u00e9s en dollars am\u00e9ricains ($USD) ou en euros (\u20ac), selon la devise affich\u00e9e sur la<br \/>plateforme.<br \/>Aucune TVA n\u2019est appliqu\u00e9e (0% VAT \u2014 Free Zone UAE).<br \/>Le r\u00e8glement s\u2019effectue comptant au moment de la commande, via les moyens de paiement s\u00e9curis\u00e9s<br \/>propos\u00e9s par Whop (Stripe, carte bancaire ou crypto selon disponibilit\u00e9).<br \/>Aucune commande ne sera ex\u00e9cut\u00e9e sans paiement pr\u00e9alable confirm\u00e9.<\/p>\n<p>ARTICLE 8 \u2014 LIVRAISON DU SERVICE<br \/>Les prestations sont ex\u00e9cut\u00e9es dans les d\u00e9lais convenus entre les parties, pr\u00e9cis\u00e9s par e-mail ou au sein<br \/>de la commande Whop.<br \/>La livraison peut consister en :<br \/>&#8211; la remise de vid\u00e9os mont\u00e9es (via lien priv\u00e9),<br \/>&#8211; la transmission de fichiers num\u00e9riques,<br \/>&#8211; ou toute autre modalit\u00e9 pr\u00e9cis\u00e9e dans le descriptif du service.<\/p>\n<p>ARTICLE 9 \u2014 DROIT DE R\u00c9TRACTATION<br \/>Les services \u00e9tant personnalis\u00e9s et commenc\u00e9s d\u00e8s la commande, le client renonce express\u00e9ment \u00e0<br \/>son droit de r\u00e9tractation conform\u00e9ment aux usages internationaux pour les prestations sur mesure<br \/>(article 16 de la Directive Europ\u00e9enne 2011\/83\/UE \u00e0 titre de r\u00e9f\u00e9rence).<\/p>\n<p>ARTICLE 10 \u2014 R\u00c9CLAMATIONS ET SUPPORT CLIENT<br \/>Toute r\u00e9clamation ou demande d\u2019assistance peut \u00eatre adress\u00e9e par e-mail \u00e0 :<br \/>contact@sebastien-espinosa.com<br \/>RTM CONSULTING FZCO s\u2019engage \u00e0 fournir une r\u00e9ponse dans un d\u00e9lai raisonnable.<\/p>\n<p>ARTICLE 11 \u2014 PROTECTION DES DONN\u00c9ES PERSONNELLES<br \/>RTM CONSULTING FZCO s\u2019engage \u00e0 respecter la confidentialit\u00e9 des informations fournies par le client.<br \/>Les donn\u00e9es sont utilis\u00e9es uniquement dans le cadre de la prestation et ne sont en aucun cas<br \/>transmises \u00e0 des tiers non autoris\u00e9s.<br \/>Les traitements sont effectu\u00e9s en conformit\u00e9 avec le Data Privacy Law (UAE) et le R\u00e8glement G\u00e9n\u00e9ral<br \/>sur la Protection des Donn\u00e9es (RGPD) lorsqu\u2019applicable.<\/p>\n<p>ARTICLE 12 \u2014 FORCE MAJEURE<br \/>En cas d\u2019\u00e9v\u00e9nement ind\u00e9pendant de la volont\u00e9 des parties (pand\u00e9mie, catastrophe naturelle, panne<br \/>r\u00e9seau, etc.), les obligations contractuelles pourront \u00eatre suspendues temporairement, sans indemnit\u00e9.<\/p>\n<p>ARTICLE 13 \u2014 NULLIT\u00c9 PARTIELLE<br \/>Si une clause des pr\u00e9sentes CGV est jug\u00e9e non valide, les autres dispositions demeureront pleinement<br \/>applicables.<\/p>\n<p>ARTICLE 14 \u2014 R\u00c8GLEMENT DES LITIGES<br \/>Tout diff\u00e9rend relatif \u00e0 l\u2019ex\u00e9cution ou \u00e0 l\u2019interpr\u00e9tation du contrat fera l\u2019objet d\u2019une recherche de solution<br \/>amiable.<br \/>En cas d\u2019\u00e9chec, les tribunaux comp\u00e9tents de Duba\u00ef, \u00c9mirats Arabes Unis seront seuls comp\u00e9tents.<\/p>\n<p>ARTICLE 15 \u2014 LOI APPLICABLE<br \/>Les pr\u00e9sentes CGV sont soumises au droit en vigueur aux \u00c9mirats Arabes Unis.<br \/>Aucune l\u00e9gislation fran\u00e7aise ne s\u2019applique dans le cadre de cette relation commerciale.<br \/>Derni\u00e8re mise \u00e0 jour : 07 novembre 2025<br \/>\u00a9 RTM CONSULTING FZCO \u2013 Tous droits r\u00e9serv\u00e9s<br \/><br \/><\/p>\n<p><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>CONDITIONS G\u00c9N\u00c9RALES DE VENTE (CGV) (Mise \u00e0 jour du 07\/11\/2025) ARTICLE 1 \u2014 IDENTIFICATION DE L\u2019ENTREPRISERTM CONSULTING FZCODubai Digital Park [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center 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